Terms & Conditions

[last updated February 2023]

By using this website of CareerHQ.com.au you are agreeing to be automatically bound by these terms and conditions, including our privacy policy. We encourage you to carefully read and understand these terms and conditions before using the website or any of our services. If you don’t agree, your remedy is to stop using CareerHQ.com.au.

We may update our terms and conditions from time to time and the new provisions will apply from the date they are updated.

CareerHQ.com.au is made available by CareerHQ Pty Limited ABN 65 160 287 776 of
PO Box 1003, Moss Vale, NSW 2577, Australia.

Feedback, comments or complaints
If you have any questions, we have a great Customer Service team at support@careerhq.com.au who work standard business hours and usually respond to all enquiries between 24 – 48 hours.

No unlawful or prohibited use
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party's use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you.

You expressly agree not to:

  • use the website as a lead generation tool for the benefit of your own business, or to manufacture “lists” in order to help your own business, without our prior approval
  • engage in any internal or external spamming, or other similar actions
  • engage in any unlawful or immoral acts, or acts which are in violation of these terms and conditions
  • decompile, reverse engineer, or try to copy or imitate the this website or underlying content

Registered Users
Registered users can upload information, participate in questionnaires and complete profiling tests. Please see our Privacy Policy for information about how we collect and use personal information.

Membership Access

Your access to CareerHQ via your membership cannot be shared or transferred. You may login to update your details and unsubscribe your membership at any time.

You are responsible for the details you provide when creating a user account and agree to update your details when they change. If you submit inaccurate information, you will affect our ability to provide you with useful services.

Security of login details

As a Member you understand and agree that you will not share your username and password with anyone else. When you become a member of CareerHQ, you will be sent an email confirming your login details. Retain that information for future reference.

**IMPORTANT** If you do share your login details with any other person, please be aware that you will be deemed responsible for any action taken via your member account.


We may immediately terminate your member account or restrict your access to certain parts of the website if you are in breach of these terms and conditions.

If you share your login details or otherwise breach these terms and conditions, we reserve the right to cancel your member account, at our discretion.

Links disclaimer

This website may contain links to other websites (Linked Sites). The Linked Sites are not under our control and we are not responsible for the contents of a Linked Site. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.

Promoted Services - disclaimer

When we promote third party products or services via our website or in direct communication with you, we will most likely receive a fee from the supplier for that introduction. Fees vary depending upon our agreement with the supplier. Although we make every effort to source worthwhile products and services that we believe may be of benefit to you, we do not guarantee or warrant the suitability of any third party products or services. You must exercise your own judgment based upon your own personal circumstances before purchasing third party products or services.

We do welcome feedback on any third party products or services that you purchase as a result of a referral by us so that we can continue to monitor their effectiveness for our clients.

Copyright, Trademarks and other Intellectual Property

CareerHQ owns the intellectual property rights in the contents of this website, or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please contact us at support@careerhq.com.au if you require permission to reproduce any of the contents of this website.

Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.

The names of actual companies and products mentioned on this website may be the trademarks of their respective owners. Any example companies, organizations, products, people and events depicted on this website are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Permission: You may access, download, or print material from the website for your personal use only. Sharing without prior permission and commercial use of any sort is expressly prohibited. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this site or any site accessible through this site.

Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the our website content or our intellectual property.

Your content

You warrant that you hold the necessary rights and interests to use any material you add to CareerHQ (your content) and that all of your content does not infringe any third party intellectual property rights, including copyright and trade mark rights.

By submitting your content to CareerHQ you irrevocably grant CareerHQ a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you, now or in the future. We will not use your content for any other purpose.

You indemnify CareerHQ against any claims made for breach of intellectual property rights in respect of your content.

At our sole discretion we may remove or disable your content if we believe your content to be in violation of our terms and conditions. We are not obligated to return any of your content to you under any circumstances.

Copyright infringement

If believe that there is material on our website that infringes third party intellectual property rights, please contact us at support@careerhq.com.au with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has been an infringement, then we will remove it from the CareerHQ website.

Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.

Payment and refunds

Payments for any third party products and services offered to you will be handled in accordance with that supplier’s terms and conditions. Please check their terms and conditions prior to purchase.

You warrant that you have reviewed any products or services for appropriateness to your circumstances prior to purchase, and that for any purchase you make, that product or service is fit for your purposes.

Please choose carefully. There is no money back guarantee for services provided unless specifically offered by a third party.


We make efforts to maintain the security of our website. We arrange for encryption, firewall, antivirus, and spyware protection to the extent that we deem advisable to protect your personal information, the integrity of the website and conduct our business. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.

Continuous accessibility to the website is dependent upon third party services. As a result, the website may be inaccessible from time to time.


You specifically acknowledge and agree that your use of this website and services found on this website are at your own risk. Anything available via this website may include inaccuracies or errors. Changes are periodically made to the information on and available via the website.

We make no representations about the suitability, reliability, availability, timeliness, and accuracy of anything contained on this website, for any purpose. To the maximum extent permitted by applicable law, anything contained on this website is provided "as is" without warranty or condition of any kind.

You acknowledge and agree that no information or advice provided by us constitutes medical, legal or financial advice or advice of any other regulated industry or creates a warranty of any kind with respect to this website and you acknowledge that you should consult an appropriate professional for specific advice tailored to your situation.

You acknowledge that the guidance and information provided to you as a result of your membership of this website does not guarantee that you will secure better employment or a higher income, move into a career that you are happy with, or make your working life easier. You are responsible for the results you achieve as a result of using, or not using, the guidance and information provided.

This disclaimer applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.

Limitation of liability

We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way. In addition, where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action, even if those services were provided to you without cost.

This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.


You agree to indemnify, defend, and hold CareerHQ harmless from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:

  • any content you post via this website
  • your unauthorised use of this website, or products or services included or advertised on this website
  • your breach of these terms and conditions.

Applicable law

This agreement is governed by the laws of New South Wales, Australia and you consent to the non-exclusive jurisdiction and venue of courts in that State in all disputes arising out of or relating to the use of this website.

Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are resident in a jurisdiction where the use of this website is unauthorized, it is your responsibility to stop using this website.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and CareerHQ as a result of this agreement or use of this website.

Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website, or with regard to information provided to or gathered by us with respect to your use.


If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.