Healthcare & Medical

Nurse Liaison

Nurse liaison work with patients to coordinate all aspects of their care and liaise with other staff to best care for patients.

  • Entry-level education

    VET qualification

  • Job outlook

    1 2 3 4 5

What does a Nurse Liaison do?

Nurse liaison work with patients to coordinate all aspects of their care and liaise with other staff to best serve the patients' needs.


Work activities

Nurse liaisons may perform the following tasks:

  • coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
  • maintain accurate, detailed reports and records
  • communicate with patients' families
  • advocate for patients when it comes to communicating with doctors and other medical professionals
  • adhere to strict hygiene and infection control procedures
  • adhere to relevant therapeutic and medical standards and regulations.

Key skills and interests

To become a nurse liaison, you would need:

  • a thorough understanding of medical practices
  • confidence
  • the ability to remain calm in difficult situations
  • good team work skills
  • strong communication skills
  • patience and tolerance
  • a strong understanding of cultural differences
  • honesty and empathy.

Working hours and conditions

Working Hours

In a full-time job you would work a standard number of hours per week, usually on a shiftwork basis, including nights, weekends and public holidays. You could also apply to work part-time.


You would usually work in a hospital, long-term care facility, hospice or in rehabilitation centres. Strict hygiene standards need to be followed and specialist medical clothing worn in some cases.


How to become an Nurse Liaison?

You can work as a nurse liaison without formal qualifications. Your personality and any relevant experience will be important. However a VET qualification in nursing, allied health assistance or health services assistance is also standard.

Increasingly a degree in public health or nursing is required for roles, depending on the type of facility the role is based in.

Applicants may be required to pass medical and background checks.


Job outlook

  • 1 2 3 4 5

Employment of nurse liaisons is projected to grow much faster than the average for all occupations.

There is increasing demand for healthcare services because of growing affluence, an increased emphasis on preventive care, and the large, aging baby-boom population. The coordination of multiple patient services and patient advocacy is increasingly expected, causing facilities to require growing numbers of nurse liaison roles.


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