Trades & Services
Business Equipment Technician
Business equipment technicians install, service and repair office machines including photocopiers, document centres and cash registers.
Apprenticeship or traineeship
What does a Business Equipment Technician do?
Business equipment technicians install, service and repair office machines including photocopiers, multi-function document centres and electronic cash registers.
As a business equipment technician, you would:
- carry out regular inspections and maintenance of machines to prevent breakdowns
- read and interpret technical drawings and service manuals
- talk to machine operators to assess faults
- troubleshoot faults in a machine’s hardware, software and components
- repair or replace faulty parts or wiring
- clean dirt and debris from internal parts
- reassemble machines and test to determine if they are working properly
- advise users in correct operating procedures to prevent breakdowns
- understand and advise on warranty administration and extensions.
Key skills and interests
To become a business equipment technician, you would need:
- good problem-solving skills
- excellent knowledge of the equipment you are working on
- good technical and practical mechanical skills
- the ability to work quickly and under pressure
- customer service skills
- good communication skills
- attention to detail
- the ability to follow technical diagrams and manuals.
Working hours and conditions
In a full-time role, you would normally work standard office hours, Monday to Friday. You may need to be on call to deal with out-of-hours problems.
You could work for business machine and equipment manufacturing, sales, hire or servicing firms. You would be based at an office, but you would travel from job to job. You would need a current drivers' licence.
How to become an Business Equipment Technician?
Entry Level Education
To become a business equipment technician you would usually have to complete a traineeship in Business Equipment Servicing. Entry requirements may vary, but employers generally require junior secondary school certificate or equivalent.
Employment growth for business equipment technicians is expected to approximate the average for all occupations.
Changing technology stimulates the need for new business equipment such as computers, scanners, electronic document management centres and payments processing equipment. but also reduces the existence of other equipment such as fax machines and photocopiers.
Technicians with electronics qualifications ad experience will likely have relatively stronger employment prospects.