Information & Communication Technology

Chief Information Officer

Chief information officers (CIOs) or IT Directors are responsible for the overall technological direction of an organisation.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does a Chief Information Officer do?

Chief information officers (CIOs) or IT Directors are responsible for the overall technological direction of an organisation, which includes managing information technology and telecommunications systems. They organise and supervise information-technology-related workers, projects, and policies.


Work activities

As a chief information officer, you would:

  • review project plans to plan and coordinate project activity
  • manage backup, security and user help systems
  • develop and interpret organisational goals, policies, and procedures
  • develop computer information resources, providing for data security and control, strategic computing, and disaster recovery
  • consult with users, management, vendors, and technicians to assess computing needs and system requirements
  • stay abreast of advances in technology.

Key skills and interests

To become a chief information officer, you would need:

  • good leadership skills
  • good planning, organisational, analytical and decision-making skills
  • the ability to motivate peers, clients and suppliers
  • good oral and written communication skills
  • the ability to explain complex concepts clearly
  • to be able to accept a significant level of responsibility and accountability.

Working hours and conditions

Working Hours

Chief information officers often work many hours, including evenings and weekends.


Chief information officers work in nearly every industry. They work for large and small businesses, ranging from small family companies to firms with thousands of employees. Travel is common in large organisations with multiple locations.


How to become an Chief Information Officer?

Entry Level Education

To become a chief information officer, you usually have to complete a degree in information technology or computer science, followed by experience or further training. To get into these courses you usually need to gain your senior secondary school certificate or equivalent. English, maths and information technology would be appropriate subjects to study prior to university.

Membership of the Australian Computer Society is available to those who hold or are working towards suitable qualifications. There is a range of membership types available, allowing progression through various levels as a member's career develops.


Job outlook

  • 1 2 3 4 5

Employment of chief information officers is projected to grow about as fast as the average for all occupations.

Employment growth will vary widely by industry and is largely dependent on the rate of industry growth. Generally, employment growth will be driven by the formation of new organisations and expansion of existing ones, which will require more managers and executives to direct these operations. Growth will also be driven by changes in technology and the rate at which organisations adopt different or new technologies.


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