Human Resources & Recruitment

Workplace Relations Officer

Workplace relations officers manage employment conditions, and advise employees and employers on how to work together effectively.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does a Workplace Relations Officer do?

Workplace relations officers manage employment conditions, and advise employees and employers on how to work together effectively. Workplace relations officers are also known as employee relations officers or industrial relations officers.

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Work activities

As a workplace relations officer, you would:

  • advise employers on their legal responsibilities under relevant industrail relations, workers compensation, and workplace health & safety legislation
  • negotiate wages and conditions on behalf of employees or employers through enterprise bargaining negotiations
  • draft and review employment-related documents including employment contracts
  • represent employees or employers before workplace relations tribunals on matters such as enterprise bargaining agreements, disputes and termination of employment
  • design and oversee policies on wages, benefits or employee classifications
  • establish and foster good relations between employers and employees
  • help employees to understand their rights and responsibilities under industrial relations law
  • take part in workplace resolution negotiations, resolving disputes or grievances
  • give seminars and presentations on fair work practices to employers and employees.
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Key skills and interests

To become a workplace relations officer, you would need:

  • excellent communication skills
  • self confidence and assertiveness
  • a thorough knowledge of fair work practices
  • good conflict resolution and negotiation skills
  • a sense of fairness and justice.
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Working hours and conditions

Working Hours

As a workplace relations officer, you would usually work a standard number of hours per week. Part-time and flexible work is likely to be available.

Conditions

Workplace relations officers work for commercial organisations, industry associations, and trade unions.

You would usually be based in an office, and may need to visit other internal company sites or members' workplaces.

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How to become an Workplace Relations Officer?

Entry Level Education

To become a workplace relations officer, you usually have to complete a degree with a major in industrial relations and/or human resource management. To get into these courses you usually need to gain your senior secondary school certificate or equivalent. English and mathematics would be appropriate subjects to study prior to university.

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Job outlook

  • 1 2 3 4 5

Employment of workplace relations officers is projected to grow about as fast as the average for all occupations.

Workplace relations officers will be needed to ensure that firms adhere to changing employment laws regarding occupational safety and health, industrial relations, and wages. However, the increasing use of technology to manage human resources functions in organisations generally may temper employment growth.

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