Hospitality & Tourism

Barista

Baristas prepare and serve specialty coffee or other beverages. They may also serve food such as baked goods or sandwiches to patrons.

  • Entry-level education

    Junior secondary school certificate or equivalent

  • Job outlook

    1 2 3 4 5

What does a Barista do?

Baristas prepare and serve specialty coffee or other beverages. They may also serve food such as baked goods or sandwiches to patrons.

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Work activities

As a barista you would be responsible for serving customers and making up their orders.

Typical duties might include:

  • preparing the coffee shop ready for opening
  • taking customer orders and payments
  • grinding fresh coffee beans
  • preparing and serving sandwiches and cakes
  • cleaning and tidying work areas, equipment and coffee machines
  • creating displays of stock
  • doing stock checks and ordering new stock
  • cleaning and tidying the coffee shop before closing.

You could work for a small independent coffee shop, or a large retail chain. Highly skilled baristas may work for coffee roasting companies to train clients in making high quality coffee.

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Key skills and interests

To become a barista, you would need:

  • an outgoing personality
  • excellent customer service skills
  • to work well under pressure
  • to work well on your own and use your initiative
  • attention to detail
  • to enjoy working in a team.
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Working hours and conditions

Working Hours

In a full-time job as a barista, you would work between 35 and 40 hours a week.

Part-time opportunities are often available.

You would usually work on a shift pattern to cover early morning and late evening opening hours. You may also need to work some weekends and public holidays.

Conditions

The role can be physically demanding as you would be on your feet for most of the day so you need to be reasonably fit. The environment can be busy, hot and noisy.

Some employers will provide you with a uniform.

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How to become an Barista?

Entry Level Education

You can work as a barista without formal qualifications. You would get some training on the job. Your employment prospects may be improved if you have qualifications. You can become a barista through obtaining a VET qualification in hospitality. Many training providers also offer short courses in coffee making.

You can also become a barista through a traineeship in hospitality. Entry requirements may vary, but employers generally require junior secondary school certificate or equivalent.

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Job outlook

  • 1 2 3 4 5

Overall employment of food and beverage serving and related workers is projected to grow about as fast as the average for all occupations.

Job opportunities for food and beverage serving and related workers will be excellent, because many workers leave the occupation each year, resulting in a large number of job openings.

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