Community & Social Services

Volunteer Organiser

Volunteer organisers recruit, train and manage volunteers in their own company, or on behalf of companies for which they recruit volunteers.

  • Entry-level education

    Junior secondary school certificate or equivalent

  • Job outlook

    1 2 3 4 5

What does a Volunteer Organiser do?

Volunteer organisers recruit, train and manage volunteers in their own company, or on behalf of companies for which they recruit volunteers. Volunteer organisers are also known as also known as volunteer coordinators or volunteer managers.


Work activities

As a volunteer organiser, you would:

  • work with unpaid volunteers to provide support services in a broad range of organisations
  • understand the needs of an organisation that can be met by volunteers
  • understand the individual roles that volunteers would be asked to fill
  • generate job descriptions for volunteering roles
  • write volunteering policies for your own, or client, organisations
  • design recruitment activities to attract volunteers
  • interview volunteers and conduct risk assessments
  • match volunteers to volunteering vacancies
  • arrange or deliver training for volunteers and their managers
  • give ongoing coaching and support to volunteers and their managers
  • work with other agencies
  • keep records up to date, including databases.
  • offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact
  • manage budgets and resources, including the reimbursement of expenses
  • keep up to date with legislation and policy related to volunteering
  • generate income, writing funding bids and undertake fundraising
  • maintain databases and other administrative duties.

Key skills and interests

To become a volunteer organiser, you would need:

  • a non-judgmental attitude
  • the ability to relate to a wide range of people
  • excellent speaking, writing and presentation skills
  • the ability to lead and motivate others
  • enthusiasm and a positive, outgoing attitude
  • strong teamwork skills
  • empathy with users of the volunteer service
  • the ability to develop contacts and networks in organisations.

Working hours and conditions

Working Hours

In a full-time role, you would usually work a standard number of hours per week. With some organisations, you may need to cover weekends and evenings. Part-time and fixed-term work is often available, particularly in smaller organisations that may not have the budget or resources to employ a full-time organiser.


You would be mainly office-based, but some travel is likely to attend meetings with other organisations and to visit volunteers. You may need a current drivers' licence.


How to become an Volunteer Organiser?

Entry Level Education

You can become a volunteer organiser without formal qualifications, You may have extensive experience in volunteering yourself, and gain a paid role of this nature as a result of managing volunteers in an unpaid role.

Most volunteer organisers would have some form of tertiary qualification, such as a degree in business studies, human resource management, or social work, coupled with experience in management roles in not-for-profit or volunteer-based organisations.

A post-graduate qualification is not usually needed, but is becoming increasingly useful as the job grows in popularity, especially for the more competitive industries, such as international development and aid.


Job outlook

  • 1 2 3 4 5

This is a specialised occupation from the perspective of paid roles; however, opportunities are expected to be positive.

As more organisations use or rely on volunteers to meet the demand for the delivery of services, they will increasingly need professional organisers to recruit, train and mange those volunteers. However, the number of organisations who can afford to pay staff to undertake these roles may not grow as quickly as the number of opportunities themselves.


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