Education & Training

Training & Development Officer

Training & development officers organise, develop, implement and evaluate training and professional development programs in organisations.

  • Entry-level education

    VET qualification

  • Job outlook

    1 2 3 4 5

What does a Training & Development Officer do?

Training & development officers organise, develop, implement and evaluate training and professional development programs in organisations. Training & development officers are also known as learning & development officers.


Work activities

As a training & development officer, you would:

  • identify training and development needs through job analysis, staff appraisals and consultation with staff and managers
  • design and deliver training programs
  • produce training materials for in-house courses, including e-learning where suitable
  • evaluate the effectiveness of training programs and report to managers
  • design and deliver effective induction training and monitor the development of trainees
  • evaluate and arrange external training for specialised programs
  • develop appraisal schemes to match company goals
  • revising programs to meet company changes or statutory requirements
  • helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
  • making sure training is cost-effective and within budget
  • keep up to date with developments in e-learning and new methodologies.

You could be responsible for a particular area of work such as management development or health and safety.


Key skills and interests

To become a training & development officer, you would need:

  • a strong interest in training and development
  • the ability to relate to staff at all levels
  • excellent spoken and written communication skills
  • planning and time management skills
  • presentation skills
  • initiative and creativity
  • a commitment to developing your own skills and knowledge.

Working hours and conditions

Working Hours

In a full-time role, you would normally work standard office hours, Monday to Friday. However, you may sometimes need to be more flexible, for example if you are involved in residential courses or workshops, or if your company operates a shift system.


You would be based in an office, but you may also need to travel between company sites or to training venues like hotels or conference centres.


How to become an Training & Development Officer?

Entry Level Education

Training & development officers often have extensive work experience and knowledge in a specialist trade or professional area, coupled with a VET qualification such as a Certificate IV in Training and Assessment or a Diploma in Training Design and Development.

Alternatively, you can become a training & development officer by completing a degree in business management, human resources or human resource management. To get into these courses you usually need to gain your senior secondary school certificate or equivalent. English and mathematics would be appropriate subjects to study prior to university.


Job outlook

  • 1 2 3 4 5

Employment of training and development specialists is projected to grow faster than the average for all occupations.

Job prospects should be best for those with a bachelor’s degree and previous work experience in training and development.


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