Transport & Logistics


Storepersons receive, handle and dispatch goods and products coming into, or going out of, stockrooms, stores or warehouses.

  • Entry-level education

    Junior secondary school certificate or equivalent

  • Job outlook

    1 2 3 4 5

What does a Storeperson do?

Storepersons receive, handle and dispatch goods and products coming into, or going out of, stockrooms, stores or warehouses. Storepersons may also be called warehouse workers.


Work activities

Storepersons may perform the following tasks:

  • take delivery of goods and supplies
  • unload goods and scan or check them against order forms
  • inspect incoming goods for damage
  • move goods onto storage shelves or racks
  • stack bulky items in designated areas
  • fill outgoing orders by selecting goods from shelves and checking them off appropriate lists
  • package and send out completed orders to customers
  • keep computer records and paperwork up to date
  • move heavy packages using lifting gear or forklift machinery.

Key skills and interests

To become a storeperson, you would need:

  • a good level of physical fitness
  • to enjoy practical work
  • able to work quickly and methodically
  • good organisational skills
  • good teamwork skills
  • basic computer skills
  • a safety-conscious attitude to your work.

Working hours and conditions

Working Hours

In a full-time job you would work a standard number of hours per week. In a factory environment, you may be required to work shifts, including evenings and weekends.


You may be required to lift or carry packages. To operate a forklift, you would need a current drivers' licence and the appropriate licence.


How to become an Storeperson?

Entry Level Education

You can work as a storeperson without formal qualifications. You would get some training on the job.

You can also become a storeperson through a traineeship in Warehousing Operations. Employers generally require junior secondary school certificate or equivalent.

Storepersons are often required to operate a forklift, and may need to obtain a licence to Perform High Risk Work. Courses are offered and assessed by Registered Training Organisations.


Job outlook

  • 1 2 3 4 5

Employment of storepersons is projected to grow slower than the average for all occupations.

An increase in the use of technology in warehouses, such as radio frequency identification (RFID) tags and hand-held devices that read barcodes automatically, will reduce the need for storepersons because these technologies should make it easier to keep track of material, and fewer people will be required to do the same amount of work.


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