Transport & Logistics

Customs Broker

Customs brokers advise clients on matters relating to customs, quarantine, and imports and exports.

  • Entry-level education

    Private training course

  • Job outlook

    1 2 3 4 5

What does a Customs Broker do?

Customs brokers advise clients on matters relating to customs, quarantine, and imports and exports.


Work activities

As a customs broker, you would:

  • provide information to clients on customs tariffs, duty rates, clearance methods and timings
  • advise on matters relating to quarantine and biosecurity restrictions
  • prepare all documentation relating to imports or exports on behalf of clients
  • make arrangements for the transportation of goods and cargo clearances
  • arrange payment of taxes and duties
  • work with the Australian Border Force and other government authorities on the clearance of goods through customs and quarantine.

Key skills and interests

To become a customs broker, you would need:

  • strong numeracy
  • a high level of written and spoken English
  • IT skills
  • honesty and ethical behaviour
  • to be of good character, with no record of bankruptcy or criminal activity.

Working hours and conditions

Working Hours

As a customs broker you would work a standard number of hours per week which may include weekends. Part-time hours may be available.


You would be based in an office or from home and contact clients through telephone and email, with occasional meetings.


How to become an Customs Broker?

Entry Level Education

To become a licensed customs broker you usually have to complete an accredited course in customs broking and demonstrate adequate work experience in the industry. Entry to these courses usually requires senior secondary school certificate or equivalent.

Once the accredited course is completed, you would need to apply to the National Customs Brokers Licensing Advisory Committee (NCBLAC) for recommendation to the Australian Border Force for a Customs Broker's licence. In order to obtain a Customs Broker's licence, applicants must meet integrity requirements outlined in the Customs Act.


Job outlook

  • 1 2 3 4 5

Overall employment of customs brokers is projected to grow about as fast as the average for all occupations.

Imports and exports are affected by a number of factors, such as the value of the Australian dollar against the currency of foreign trading partners. However, as the volume of both imports and exports rises overall, opportunities will be favourable for customs brokers.


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