Credit Manager

Credit managers lead a team of analysts who deal with and determine requests for credit from individuals or businesses.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does a Credit Manager do?

Credit managers lead a team of analysts who deal with and determine requests for credit from individuals or businesses.


Work activities

As a credit manager, you would:

  • make decisions on whether credit should be offered or not
  • create the terms of service for a credit loan for each client
  • ensure payment is made appropriately by clients
  • recruit, train and manage credit analysts
  • negotiate repayment plans and schedules
  • withhold service from clients who do not pay
  • resolve complaints from customers
  • open legal proceedings against individuals or businesses owing monies
  • attend customer visit with banking relationship managers
  • make sure all credit processes are compliant with regulatory requirements.

Key skills and interests

To become a credit manager, you would need:

  • good judgement and decision making ability
  • self-confidence and calmness under pressure
  • a high level of numeracy
  • leadership and teamwork skills
  • good organisation and time-management skills
  • accuracy and attention to detail
  • good spoken and written communication skills.

Working hours and conditions

Working Hours

As a credit manager, you would usually work a standard number of hours per week, during business hours. Overtime may be necessary at key financial points in the year. Part-time hours may be available.


Credit managers work in financial services, where monies are lent, or in companies where credit is given for the purchase of goods or services. You would be based in an office but may be required to attend meetings with clients.


How to become an Credit Manager?

Entry Level Education

Credit managers usually move into this role after completing qualifications and gaining experience in areas such as credit control, credit analysis, sales administration, debt collection, or general accounting.

Credit manages usually have a degree in accounting or a related field such as commerce or business with a major in accounting, coupled with further training or qualifications in credit management. To get into the degree courses you usually need to gain your senior secondary school certificate or equivalent. English and mathematics would be appropriate subjects to study prior to university.

The Australian Institute of Credit Management offers courses and accreditation in this area.


Job outlook

  • 1 2 3 4 5

Employment of credit managers, especially those with accounting or related backgrounds, is projected to grow strongly.

In general, employment growth of credit managers is expected to be closely tied to the health of the overall economy. There has been an increased focus on standards and compliance, particularly in the finance sector, and this will lead to an increased focus on lending and credit practices.


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