Insurance & Superannuation

Superannuation/Pensions Manager

Superannuation managers run and administer in-house, industry, retail, government or self-managed superannuation schemes.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does a Superannuation/Pensions Manager do?

Superannuation managers run and administer in-house, industry, retail, government or self-managed superannuation schemes. You might also be known as a superannuation fund administrator.


Work activities

As a superannuation manager, you would:

  • manage a team of superannuation administrators and clerical staff
  • handle complex claims and settle disputes
  • oversee the investment of the company's funds to bring the best return
  • report on the scheme’s financial performance
  • liaise with actuaries, solicitors, auditors, investment consultants and trustees
  • oversee the marketing of the scheme
  • oversee the preparation of annual financial reports
  • manage the fund in line with all laws and regulations.

You would also need to make sure that your staff and the schemes that you manage meet strict regulatory standards for pensions industry.


Key skills and interests

To become a superannuation/pensions manager, you would need:

  • the ability to work with and understand complex information
  • good maths and business skills
  • strong spoken and written communication skills
  • clear decision making ability
  • good negotiation skills
  • accuracy and attention to detail.

Working hours and conditions

Working Hours

You would typically work standard office hours, Monday to Friday, possibly with extra hours at busy times such as the end of the tax year.


You will be mainly office-based, but may need to travel to visit scheme members, employers and trustees.


How to become an Superannuation/Pensions Manager?

Entry Level Education

To become superannuation manager, you would need to have relevant finance, financial services, insurance or accountancy qualifications. Most superannuation managers would have a degree covering one or more of these areas, supplemented with additional qualifications to at least Diploma level in superannuation management or superannuation fund administration. To get into degree courses, you usually need to gain your senior secondary school certificate or equivalent. English and maths would be appropriate subjects to study prior to university.

Most superannuation managers would have former experience in superannuation or insurance administration, coupled with considerable experience in the financial services industry.

The financial services industry in Australia is subject to increasing regulation, and managers in financial services organisations may be required to hold certian licences and pass a National Police Check.


Job outlook

  • 1 2 3 4 5

Employment opportunities for superannuation and pensions managers are projected to grow stronger than the average for all occupations.

Continued strong growth in superannuation contributions and funds under management, an ageing population seeking assistance with self managed funds, and increased regulatory requirements will all generate sustained demand for qualified superannuation managers. These factors should offset any lessening employment demand as a result of any tendency for large corporate or industry superannuation funds to merge or consolidate.


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