Information & Communication Technology

IT Systems Analyst

IT systems analysts study an organisation’s current computer systems and procedures and design more effective information systems solutions.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does an IT Systems Analyst do?

IT systems analysts study an organisation’s current computer systems and procedures and design information systems solutions to help an organisation operate more efficiently and effectively. They bring business and IT together by understanding the needs and limitations of both.


Work activities

As an IT systems analyst, you would:

  • analyse existing system processes and performance
  • identify potential system modifications based on the organisation’s or client organisation's needs
  • draw up plans for modified or replacement systems
  • carry out feasibility studies of proposals and make recommendations
  • work with hardware and software specialists to identify what components will be needed
  • ensure that new designs are flexible to adapt to new technology or organisation growth
  • oversee and test the system before the final version is released
  • develop detailed documentation or instruction manuals for the new or upgraded system.

Your work could range from integrating the telephone and computer networks in a call centre, to re-structuring a bank’s customer account databases to make them more secure.


Key skills and interests

To become an IT systems analyst, you would need:

  • a broad knowledge of hardware and software
  • a creative approach to problem-solving
  • the ability to gather and analyse information
  • excellent communication and presentation skills
  • the ability to explain technical ideas in non-technical language
  • good negotiating skills.

Working hours and conditions

Working Hours

You would normally work regular hours, Monday to Friday. You may have to work overtime, including weekends, in order to meet deadlines or during the implementation of new systems.


You would be office-based, working either at your employer's premises or at a client site.


How to become an IT Systems Analyst?

Entry Level Education

To become an IT systems analyst you usually have to complete a degree in information technology, information systems or computer science at university. To get into these courses you usually need to gain your senior secondary school certificate or equivalent. English and maths would be appropriate subjects to study prior to university.

Membership of the Australian Computer Society is available to those who hold, or are working towards, suitable qualifications. There is a range of membership types available, allowing progression through the various levels as a member's career develops.


Job outlook

  • 1 2 3 4 5

Employment of IT systems analysts is projected to grow much faster than the average for all occupations.

As organisations increase their reliance on information technology (IT), analysts will be hired to design and install new computer systems. Growth in cloud-computing, wireless, and mobile networks will create a need for new systems that work well with these networks.

Additional job growth is expected in healthcare fields. A large increase is anticipated in electronic medical records and other forms of healthcare IT, and analysts will be needed to help design computer systems to accommodate the increase.

Employment growth is also expected in IT consulting firms, where many IT systems analysts work.


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