Insurance & Superannuation

Insurance Agent

Insurance agents sell one or more types of insurance, explain various insurance policies and help clients choose suitable insurance plans.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does an Insurance Agent do?

Insurance agents sell one or more types of insurance, explain various insurance policies and help individual and corporate clients choose suitable insurance plans.


Work activities

As an insurance agent, your work would typically include:

  • sell insurance policies to businesses and individuals on behalf of insurance companies
  • discuss clients’ personal and financial circumstances, insurance needs and existing policies
  • determine the physical condition of the person or property to be insured and recommend appropriate cover
  • ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
  • look for and develop opportunities to grow your client base.

Key skills and interests

To become an insurance agent, you would need:

  • good spoken and written communication skills
  • strong sales and negotiation skills
  • drive and motivation to meet sales targets
  • the ability to develop new business
  • organisation and attention to detail.

Working hours and conditions

Working Hours

As an insurance agent you would generally work standard office hours, Monday to Friday. You may occasionally need to meet potential clients outside of their own business hours.


Insurance agents work for insurance companies or insurance brokerages. Most insurance agents work in offices, although you might spend some of your time travelling to meet with clients.


How to become an Insurance Agent?

Entry Level Education

A bachelor’s is the typical requirement for entry level roles for insurance agents. Appropriate courses of study would include business, finance, or economics. Business knowledge is also helpful for insurance agents hoping to advance to a managerial position.


Job outlook

  • 1 2 3 4 5

Employment of insurance agents is projected to grow about as fast as the average for all occupations.

The insurance industry generally grows with the economy as a whole. Overall economic growth will continue to create demand for insurance policies. Online insurance purchases will reduce demand somewhat for insurance agents, as many purchases can be made without their services. Agents are still needed to interact with clients regarding more complicated policies, and people without the time or expertise will continue to rely on advice from insurance agents.


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