Business Management

Business Development Manager

Business development managers help an organisation grow by finding new customers and persuading existing ones to buy extra services.

  • Entry-level education

    Bachelor’s degree

  • Job outlook

    1 2 3 4 5

What does a Business Development Manager do?

Business development managers help an organisation grow by finding new customers and persuading existing ones to buy extra services.


Work activities

As a business development manager, you might:

  • research industries and organisations
  • identify potential new customers
  • arrange meetings to find out an organisation's needs
  • plan and present proposals and pricing
  • sell products and services to new and existing customers
  • attend industry conferences and events
  • identify new methods and opportunities for sales campaigns
  • set sales targets.

Key skills and interests

To become a business development manager, you would need:

  • excellent verbal and written communication skills
  • strong negotiation and influencing skills
  • knowledge of how businesses operate
  • excellent customer service skills
  • IT skills to develop presentation and proposal materials
  • accuracy, attention to detail and timeliness.

Working hours and conditions

Working Hours

You would usually work standard office hours, Monday to Friday, although you may need to work longer hours to meet deadlines or attend conferences. Part-time or flexible work may be possible.


Business development managers work in a wide range of businesses in the public and private sectors, including commercial organisations, government business entities, education providers and not-for-profit organisations.

Travel is often required and you’ll usually need a drivers’ licence. You may be provided with a company car.


How to become an Business Development Manager?

Entry Level Education

You may not need formal qualifications for this role, although most employers would require you to have a degree in any subject. A business-related degree may give you useful background knowledge and help you get onto a graduate training program run by some companies. To get into degree courses, you need to gain your senior secondary school certificate or equivalent. English and maths would be appropriate subjects to study prior to university.

Employers may also usually want you to have experience in sales, marketing or business management.


Job outlook

  • 1 2 3 4 5

Employment of business development managers is projected to grow about as fast as the average for all occupations.

Employment growth will depend primarily on growth or recession in the industries that employ business development managers.

A strong sales team continues to be vital for profitability. As the economy grows, organisations will focus on creating new sales channels and will look to their sales and business development strategies as a way to increase business competitiveness.


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